![]() This caused a very long wait time of 1 hour. ![]() ![]() The lost and found desk had three agents available to assist, however we can only talk to one which was designated specifically for American Airlines. After landing, we spent an additional 2 hours at the Airport going through customs, and waiting on line for the lost and found desk for baggage in Barcelona. Since we were not given our boarding passes for PHL to BCL it caused confusion when trying to board our plane in PHL to Barcelona, and also caused for our baggage to not arrive with the flight. ![]() The delay almost cost us to be late for our final flight to Barcelona. So we waited in the plane for the whole hour and half while a maintenance issue was being resolved. The connecting flight was delayed in MCO for an 1 hour and a half, after we have boarded the plane. Also, when checking in from our original departure location, MCO, we were not provided our boarding pass or luggage tags for our final destination, Barcelona, only to our connecting flight, Philadelphia. Therefore I was unable to use the app during my flight to Philadelphia. I received errors when trying to access gogoinflight on my tablet, even when I had the most updated app. Cons: "The space and seats were uncomfortable.
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